Amazon IT Support Associate Job Vacancies

Amazon Job Vacancy 2024: Amazon is hiring candidates fulfilling the eligibility criteria for the position of IT Support Associate. Candidates can check Post details, qualification requirements, How to apply and other related details below:

Interested and eligible candidates can apply online through the official website of Amazon i.e., www.amazon.jobs, or directly apply through the official link available in this article.

Vacancy Details:

• Name of Post: IT Support Associate
  • Eligibility:
    • Bachelor’s degree/Diploma
    • 6 months to 18 months of work experience.
    • Good communication skills

Job Responsibilities:

1. Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.
2. Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.
3. Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.
4. Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux
5. This position requires a flexible work schedule involving rotational shifts. Providing real-time customer experience by working in 24*7 operating environment.
6. Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.
7. This role will be working from Bangalore (BLR18) Corporate office.

How to Apply?

☛ All eligible and interested applicants must submit an online application via the official website or the via APPLY LINK provided below.
☛ Online registration is required for all candidates. Applications must only be submitted online.

Online Apply Link ➠➠➠ APPLY ONLINE

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